VoIP Tester Resume
Summary : As a VoIP Tester, responsible for the testing, analysis, and quality assurance of our VOIP products and services.
Skills : VoIP Protocols, SIP Testing, Network Troubleshooting, Packet Analysis, Latency Testing
Description :
- Designed, developed, and executed test plans for VOIP systems, including call flow, call quality, and network performance.
- Responsible for creating, updating, and maintaining the regression test suites for applications to support various testing events.
- Conducted test case review meetings with the team to define meaningful test cases for the backlogs.
- Responsible for mapping tasks and tests to backlog items (requirements traceability).
- Performed functional, regression, and performance testing on VOIP platforms.
- Identified, documented, and tracked defects and issues, working closely with the development team to resolve them.
- Analyzed test results to identify trends and potential areas for improvement.
Experience
7-10 Years
Level
Consultant
Education
BSc CS
VoIP Tester Resume
Objective : As a VoIP Tester, responsible for the Test Development, Execution, Analysis, Regression, and Test Automation of Voice over IP Products and Solutions.
Skills : Network Troubleshooting, Packet Analysis, VoIP Protocols, SIP Testing, VoIP System Integration
Description :
- Collaborated with cross-functional teams to ensure VOIP systems meet business requirements and customer expectations.
- Developed and maintained automated test scripts for continuous testing and integration.
- Provided technical support during VOIP deployments and troubleshoot issues as needed.
- Responsible for supporting independent User Acceptance Testing.
- Stayed up-to-date with industry trends and emerging technologies in VOIP and telecommunications.
- Designed, developed, and executed end-to-end test cases for VoIP, IMS, and SIP call flows.
- Analyzed requirements and created detailed test plans and test cases.
- Developed and executed test plans for VoIP systems, ensuring 99% uptime and reliability across all platforms.
Experience
0-2 Years
Level
Fresher
Education
AAS IT
VoIP Tester Resume
Headline : As a VoIP Tester, used to evaluate the performance of a VoIP system. It involves testing the systems audio quality, latency, jitter, and other factors to ensure that it is functioning properly and providing the best possible experience for users.
Skills : Quality of Service (QoS), Latency Measurement, VoIP Protocols, SIP Testing, Network Troubleshooting, Packet Analysis
Description :
- Conducted manual testing activities, including functional, regression, integration, and system testing.
- Troubleshot issues using logs and Wireshark traces.
- Understood and apply relevant 3GPP specifications to testing activities.
- Collaborated with development teams to identify and resolve defects.
- Maintained test documentation and tracked test results.
- Checked audio quality, latency, jitter, and other performance metrics are tested to ensure that the system is functioning properly and providing the best possible experience for users.
- Test plan creation based on project requirements, specifications, and industry standards.
Experience
5-7 Years
Level
Executive
Education
BEng ECE
VoIP Tester Resume
Summary : As a VoIP Tester, identify any potential issues that may be affecting the systems performance and help to ensure that it is running optimally. This can help to prevent dropped calls, poor audio quality, and other issues that can negatively impact the user experience.
Skills : Bandwidth Management, VoIP Security, VoIP Protocols, SIP Testing, Network Troubleshooting, Packet Analysis
Description :
- Provided support for a Voice over IP (VOIP) modernization (VMOD) effort, including unified communications contact center capabilities.
- Tested case execution and prepared test reports.
- Responsible for the full development and creation of the test procedures that will ensure that the system complies with the system requirements and customer expectations.
- Responsible for reporting technical issues, and creating defect reports.
- Responsible for configuring and maintaining test equipment.
- Performed release testing including regression tests and exploratory tests, particularly on the new features.
- Responsible for providing the developer team with all the needed information to understand a bug, including descriptions in an issue tracker.
Experience
7-10 Years
Level
Senior
Education
BSc Computer Science
VoIP Tester Resume
Objective : As a VoIP Tester, provide technical support to clients, respond to requests, and monitor and resolve voice network issues.
Skills : VoIP Security, Test Automation, VoIP Protocols, SIP Testing, Network Troubleshooting, Packet Analysis
Description :
- Responsible for testing interfacesinteroperability of different nodes.
- Responsible for generating test cases and managing test executions in proper tools like TestLink.
- Responsible for performing test cases during internal or user acceptance tests.
- Responsible for working together with the support team to solve customer incidents, including reproducing them in the local testbed.
- Responsible for modifying our testbed setup for special tests, and performance tests.
- Responsible for automating regression tests (mostly using Python Selenium Webdriver or a similar tool).
- Responsible for understanding and experience of VoIP-related protocols (RTP, SIP, T38 and codecs).
- Collaborated with cross-functional teams to identify and resolve VoIP issues, reducing incident response time by 40%.
Experience
2-5 Years
Level
Junior
Education
BEng Telecom
VoIP Tester Resume
Summary : As a VoIP Tester, Tested network configurations to ensure the prioritization of VoIP traffic over other types of traffic (QoS, VLAN settings) and validated that VoIP traffic passes through firewalls and Network Address Translation (NAT) devices without issues.
Skills : Call Flow Testing, Interoperability Testing, VoIP Protocols, SIP Testing, Network Troubleshooting, Packet Analysis
Description :
- Led VoIP testing projects, mentor junior engineers, and define overall testing strategies for complex VoIP systems.
- Created and managed comprehensive test plans for performance, security, and scalability of VoIP solutions.
- Collaborated closely with developers, network engineers, and product teams to address high-level issues.
- Troubleshot complex SIP signaling and RTP media flow problems, analyzing network performance deeply.
- Oversaw the entire quality assurance lifecycle for VoIP systems, ensuring testing was aligned with product goals.
- Managed a team of testers, prioritize projects, and define best practices for testing workflows.
- Drove process improvements in testing efficiency and automation.
Experience
10+ Years
Level
Consultant
Education
BA Information Systems
VoIP Tester Resume
Summary : As a VoIP Tester, automate repetitive tests, document results, and collaborate with developers and network engineers to resolve bugs.
Skills : Interoperability Testing, VoIP Equipment Configuration, VoIP Protocols, SIP Testing, Network Troubleshooting, Packet Analysis
Description :
- Focused on optimizing the performance of VoIP systems by testing under various network conditions.
- Conducted stress testing, simulated real-world network conditions (high latency, packet loss), and improved system resilience.
- Designed the architecture for large-scale VoIP systems, ensuring scalability, reliability, and security.
- Worked with cross-functional teams to integrate VoIP into broader communication and collaboration solutions.
- Oversaw long-term strategies for VoIP infrastructure, ensuring compliance with industry standards and regulatory requirements.
- Managed large teams of VoIP QA engineers, ensuring that testing aligned with organizational goals.
- Defined and oversaw QA processes across multiple projects and regions.
Experience
10+ Years
Level
Management
Education
MSc IT
VoIP Tester Resume
Summary : As a VoIP Tester, responsible for evaluating the functionality, performance, and security of Voice over IP (VoIP) systems. Their primary duties involve testing VoIP features such as call quality, and protocol compatibility (SIP, RTP), and ensuring the system meets quality standards under various network conditions.
Skills : Collaboration with Development Teams, Documentation Skills, VoIP Protocols, SIP Testing, Network Troubleshooting, Packet Analysis
Description :
- Ensured that the organizations VoIP systems meet both functional and non-functional requirements (performance, security).
- Served as a consultant or subject matter expert for organizations seeking to implement or improve VoIP systems.
- Offered insights on best practices, testing methodologies, and system architecture for VoIP networks.
- Participated in high-level troubleshooting and performance audits for existing VoIP deployments.
- Performed functional testing on VoIP systems to ensure features like call setup, call transfer, call hold, conferencing, and voicemail worked as expected.
- Verified correct operation of VoIP protocols such as SIP (Session Initiation Protocol), RTP (Real-time Transport Protocol), H.323, and others.
- Conducted full system tests to validate that the entire VoIP communication process, from dialing to call termination, works seamlessly.
Experience
7-10 Years
Level
Consultant
Education
BA Information Systems
VoIP Tester Resume
Summary : As a VoIP Tester, provided support to resolve customer issues related to VoIP system performance, network configuration, or call quality when necessary.
Skills : Documentation Skills, Troubleshooting Techniques, VoIP Protocols, SIP Testing, Network Troubleshooting, Packet Analysis
Description :
- Responsible for gathering all the possible information about the IP of servers, VoIP devices, and PSTN's signaling system.
- Responsible for gathering information about services running in the environment.
- Responsible for identifying the vulnerabilities in the devices, services, and infrastructure.
- Responsible for exploiting the vulnerabilities to gain access and access the scope of attacks.
- Responsible for presenting a detailed report on the vulnerabilities found with their strength, risk, and standards associated with the security.
- Responsible for assisting in deploying the mitigation strategies as suggested in the assessment.
- Responsible for evaluating the different VoIP components from the security perspective and capability to ensure they maintain confidentiality, integrity, and availability.
Experience
10+ Years
Level
Management
Education
BSc Telecommunications
VoIP Tester Resume
Summary : As a VoIP Tester, create and execute detailed test cases for different aspects of VoIP systems, such as protocol handling, call flows, and user interfaces.
Skills : VoIP Standards Compliance, Performance Monitoring, VoIP Protocols, SIP Testing, Network Troubleshooting, Packet Analysis
Description :
- Simulated high volumes of concurrent calls to test system capacity and how well it handles large loads.
- Measured how the system performs under various network conditions, such as high traffic, to identify bottlenecks or performance degradation.
- Ensured the VoIP system delivers high-quality audio under different network conditions by testing QoS policies and settings.
- Used tools like Wireshark and SIPp to capture and analyze VoIP traffic, and identify issues with SIP signaling, RTP packet flow, and call failures.
- Reproduced and debugged complex issues that arose during testing or in production environments.
- Analyzed system logs to detect errors or failures related to VoIP systems and protocols.
- Identified and provided detailed reports on the root causes of call drops, poor voice quality, or other VoIP-related issues.
Experience
7-10 Years
Level
Senior
Education
BSc CS