A Volunteer Service Representative is hired to address customer issues and solve them in a timely manner. The job description entails interacting with customers on a variety of channels such as phone, email, and social media and ensuring that all valid customer concerns are being met. Work activities associated with the post are listed on the Volunteer Service Representative Resume as – managing large amounts of incoming phone calls, generating sales leads, identifying and assessing customers’ needs to achieve satisfaction, providing accurate and valid information by using the right methods; handling customer complaints and providing appropriate solutions and alternatives.
To ensure excellent service standards, and respond to customer inquiries, and maintain high customer satisfaction, the person should possess the following qualities – track record of over-achieving quota, strong phone contact handling skills, familiarity with CRM systems and practices, and the ability to multitask. Formal education to a high school diploma level is sufficient.
Summary : Highly organized, energetic and detailed-oriented with more than 10 years of experience providing a thorough, skillful and independent work ethic in the business field. & Promptly answering telephone in a professional and friendly manner. Providing information and/or service to callers, takes detailed messages or transfers calls to appropriate individuals.
Skills : Excel, Power Point,Word,Office 365, Infor XA Powerlink, Microsoft Office,Axxerion, Goldmine, Anticontrol, MAPICS,.
Description :
Conducted weekly meetings, plan weekly and monthly activities.
Conducted the class overall and partial teaching or sharing of personal thought.
Monthly met with the overall President to provide criticism and suggestions as how to better our students.
Graduated and was recognized for being a leader.
Trained new associates on overcoming objectives.
Recruited potential donors for fundraising.
Recorded and maintain data of pertinent information to support upcoming events Created a positive.
Experience
10+ Years
Level
Senior
Education
GED
Volunteer Service Representative Resume
Summary : Extensive experienced in executive office administration and executive secretarial responsibilities. Award winning performance experience in customer service. Maintaining and working office hours as established by the supervisor. Greeting and welcoming customers, determines nature of business, assists customers and provides information about Missouri Farm Bureau and its services or refers customers to appropriate individuals.
Skills : Advanced MS Excel, Analyzing Data, Flexibility, Leadership.
Description :
Initiated outbound calls using sales skills to schedule volunteer coordinators for fundraising events.
Listened effectively, conveyed information and ideas in a clear and concise manner.
Collected information through questioning and discussion to overcome an objection, resolve a challenge and satisfy caller needs.
Entered, updated and maintained accurate/confidential data, logs and other paperwork.
Assisted in Coordinator Representative Service Department.
Led, motivated, and helped teams of 10 to 20 individuals accomplish key performance indicators Prepared and conducted 20 training/instruction meetings.
Supervised and trained 15 missionaries in call center operations.
Experience
7-10 Years
Level
Management
Education
MS
Volunteer Service Representative Resume
Summary : Extensive experienced in executive office administration and executive secretarial responsibilities. Award winning performance experience in customer service. Maintaining composure, even in very difficult situations. Managing conflict and tactfully handle complaints and difficult situations. Showing sincere interest in others and their concerns.
Skills : Business Analysis, Visual Basic, Data Analysis, SQL, Data Management, Ad-hoc Queries, Data Mining, Technical Writing, Excel, Procurement, SAS, Engagement , Team Leadership, Active Directory, Multi-tasking, Outlook, Time Management, Organization .
Description :
Initiated outbound calls using sales skills to schedule volunteer coordinators for fundraising events.
Listened effectively, conveys information and ideas in a clear and concise manner.
Collected information through questioning and discussion to overcome an objection, resolve a challenge and satisfy caller needs.
Entered, updated and maintained accurate/confidential data, logs and other paperwork.
Assisted in Coordinator Representative Service Department.
Developed, staged, and directed a community musical program performed for global.
Expanded networking ability and developed financial management skills.
Experience
7-10 Years
Level
Management
Education
MS
Volunteer Service Representative Resume
Summary : To obtain a full time Volunteer Service Representative position with an organization that will utilize my current management, financial, and interpersonal skills, yet while developing future new skills. Developing effective relationships with patients, hospital departments, and other external parties. Developing own ways of working effectively and efficiently. Effectively communicating verbally and in writing.
Skills : Interpersonal And Communication, Organizational, Time Management, Computer, Adaptive, Detail Oriented, Multitask, Project Initiative.
Description :
Provided accurate and appropriate information in response to customer inquiries.
Assisted with the development of the call center's operations, quality and training processes.
Demonstrated mastery of customer service skills.
Maintained key accounts while ensuring prospective donors for the hospital and its cause.
Assisted in the managing of the company database while verifying, editing, and modifying members' information.
Obtained coordinator information such as name, address and enter into computers system Recruited over 200 local event coordinators during a fiscal year to raise funds through events such as Math-A-Thon, Trike-A-Thon, Saddle up for St.
Consistently worked 60-80 hours per week.
Experience
7-10 Years
Level
Management
Education
BA In Psychology
Volunteer Service Representative Resume
Headline : Volunteer Service Representative is Monitoring inventory needs for required department equipment and supplies; place orders as required to maintain appropriate inventory levels. Overseeing the work of Volunteers, providing ongoing guidance and training to ensure quality of service. Providing customer service by greeting and actively helping visitors who need assistance with transporting and way-finding.
Skills : Customer Service, data enrtry, office setting, love.
Description :
Analyzed team statistics while paying strict attention to detail and reaching daily, weekly, and monthly.
Responsible for setting fundraising events to help one of the most outstanding organizations worldwide in their research to find the cure.
Developed people skills and effective communication skills Trained other service representatives.
Organized and headed up weekly community service.
Made calls from Memphis to Alaska to contact recruiters over the phone to assist with fundraising for the children at St.
Deled calmly and courteously with upset or difficult visitors.
Solicited grievances and complaints from patients and family members on quality of service; act as a liaison between the patient and the department assists in resolving all concerns.
Experience
5-7 Years
Level
Executive
Education
MBA
Volunteer Service Representative Resume
Objective : Volunteer Service Representative is Assisting with the contact center operations, audits, and opening/closing procedures. Implementing and maintaining policies and procedures to maximize efficiency and ensure proper documentation. Adhering to established security procedures and compliance policies. Identifying issues of concern and contribute ideas toward the Credit Union vision. Maintaining knowledge of all state and federal regulations that are applicable to the transactions performed.
Skills : Service Representative, Managing.
Description :
Performed daily cleaning and maintenance on grounds, parking lots, roadways, picnic shelters and outhouses to ensure their safety and cleanliness, which includes, but is not limited to, picking up litter, emptying trash cans, washing or cleaning facilities, repairing vandalism, and posting shelter or camp site reservations.
Mowed and maintained all turfed and landscaped areas in an appropriate and timely manner.
Operated, transported, and maintained grounds maintenance equipment in a safe and appropriate manner.
Opened and/or closed and locks up preserve equipment, shops, and gates on a daily basis.
Effectively communicated with customers to inform them of rules and regulations to ensure their well- being.
Maintained trails by pruning, clearing, mowing, picking up litter, filling holes, replacing signage, etc.
Assisted with the planting, pruning, and removal of trees and other foliage to ensure their health and vigor using appropriate arboriculture skills and techniques.
Experience
2-5 Years
Level
Executive
Education
MS
Volunteer Service Representative Resume
Objective : Volunteer Service Representative with 4 years of experience in Answering member questions and resolves problems with members accounts. Listening to members, identify their needs, and offer appropriate products and service. Providing referral assistance for investments and financial counseling. Increasing penetration in all Verity products and services.
Skills : Team Member, Investment Assistant.
Description :
Conducted water sampling and completes well treatments to provide safe and healthy drinking water.
Assisted the Senior Ranger and/or other employees with general construction work involving basic carpentry, concrete, roofing, plumbing, and electrical.
Cleaned waterways and retrieves debris from floods, vandalism, and general litter by using boat, canoe, or waders.
Checked property boundaries and posts boundary signs.
Plowed and shoveled snow and spreads sand and salt to roads, paths, sidewalks, and parking lots.
Provided support to volunteer groups, seasonal staff, other Rangers, Senior Rangers and other employees, as necessary and appropriate.
Collected camp fees in a professional and timely manner.
Experience
2-5 Years
Level
Executive
Education
MS
Volunteer Service Representative Resume
Objective : Volunteer Service Representative is responsible for Participating in weekly meetings to support student culture and academics for the whole grade. Participating in data tracking and observations for students via Multi-tiered Systems of Supports (MTSS), Participating in planning and execution of grade level events.
Skills : Planning, Event Assistant.
Description :
Applied herbicides to unwanted vegetation and assists with prescribed burns.
Alerted and assists law enforcement as needed.
Assisted Senior Ranger/Area Manager in completing all required reports and inspections in a timely and effective manner.
Maintained regular attendance and punctuality.
Adhered to all risk management and safety programs.
Read, analyzed, and interpreted general business periodicals, professional journals, technical procedures, or governmental regulations.
Wrote reports in an organized manner.
Experience
2-5 Years
Level
Executive
Education
MS
Volunteer Service Representative Resume
Objective : Volunteer Service Representative is Devoting the time an energy required to master the craft of teaching. Engaging in frequent coaching and development sessions with mentor teacher and an instructional coach. Sought out and requesting opportunities for growth and continuous improvement in teaching, both in and out of the classroom.
Skills : Planning, Classroom Assistant.
Description :
Effectively presented information and respond to questions from groups of managers, customers, and the general public.
Calculated figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Applied concepts of basic algebra and geometry.
Solved practical problems and deal with and effectively respond to a range of variable factors in situations where only limited standardization exists.
Interpreted a variety of instructions furnished in written, oral, diagram, or schedule form.
Operated and maintained trucks, lawn mowers (riding and push), trailers, tractors, snow plows, loaders, wood chippers, chain saws, boats, canoes, ladders and all other related landscape and carpentry tools hand and power tools.
Answered incoming phone calls from health care providers (i.e. physician offices, clinics) and identify the type of assistance the provider needs (EG. benefit and eligibility, billing and payments, authorizations for treatment, explanation of benefits).
Experience
2-5 Years
Level
Executive
Education
MS
Volunteer Service Representative Resume
Objective : Volunteer Service Representative is Devoting the time an energy required to master the craft of teaching. Engaging in frequent coaching and development sessions with mentor teacher and an instructional coach. Sought out and requesting opportunities for growth and continuous improvement in teaching, both in and out of the classroom.
Skills : Teaching, Craft Assistant.
Description :
Focused on resolving issues on the first call, navigating through complex computer systems to identify the status of the issue and provide appropriate response to caller.
Delivered information and answer questions in a positive manner to facilitate strong relationships with providers and their staff.
Completed the documentation necessary to track provider issues and facilitate the reporting of overall trends.
Developed meaningful relationships with and make a tangible impact on the minds and lives of students,
Sought to drive their continuous growth and development in a program designed to improve their craft through intentional learning, observation, and practice.
Spent a year in a gradual onramp to teaching under the guidance of an exemplary mentor teacher, and
Leaved their first year ready to take on a classroom of their own in the following year as a lead teacher.
Creating an account is free and takes five seconds.
You'll get access to the PDF version of this resume template.
Choose an option.
Sign up with Google
Sign up with Facebook
Sign up with Linkedin
This helps us make sure you're human and prevents spammers from abusing our services.
By continuing, you agree to our Privacy Policy and Terms.
Unlock the Power of Over 10,000 Resume Samples.
Take your job search to the next level with our extensive collection of 10,000+ resume samples. Find inspiration for your own resume and gain a competitive edge in your job search.
Get Hired Faster with Resume Assistant.
Make your resume shine with our Resume Assistant. You'll receive a real-time score as you edit, helping you to optimize your skills, experience, and achievements for the role you want.
Get Noticed with Resume Templates that Beat the ATS.
Get past the resume screeners with ease using our optimized templates. Our professional designs are tailored to beat the ATS and help you land your dream job.
