Description :

1. Managed and troubleshot Microsoft Exchange environments, including email flow issues, mailbox management, and server configuration.
2. Provided support for Microsoft 365 applications, troubleshooting issues related to user accounts, licenses, and integrations.
3. Utilized VMware technologies to manage and troubleshoot virtual machines, ensuring optimal performance and resource allocation.
4. Supported and troubleshot Microsoft Azure environments, including virtual networks, storage accounts, and Azure Active Directory.
5. Worked closely with helpdesk teams to understand ticket flow, prioritize issues, and resolve escalated problems promptly.
6. Maintained accurate documentation of system configurations, procedures, and troubleshooting guides to enhance team efficiency.
7. Implemented monitoring solutions to identify and resolve performance issues before they impact users proactively.

Experience

5-7 Years

Level

Senior

Education

BSc in IT

Description :

1. Conducted advanced troubleshooting of performance bottlenecks using tools like Windows Performance Analyzer. 
2. Implemented compliance frameworks such as GDPR or HIPAA for Windows Server environments.
3. Led server environment upgrades, including planning, testing, and deploying newer versions. 
4. Acted as a subject matter expert in server architecture, guiding team decisions and aligning projects with organizational goals.
5. Defined long-term server infrastructure strategies to align with business growth and technological advancements. 
6. Evaluated emerging technologies such as containerization, hybrid clouds, and serverless computing. 
7. Led organizational initiatives to implement zero-trust security models for Windows Server environments.

Experience

5-7 Years

Level

Senior

Education

MSc in CS

Description :

1. Designed, developed, tested, and evaluated the software and systems that make computers work.
2. Wrote and coded logical and physical database descriptions and specified identifiers of database to management system or directed others in coding descriptions.
3. Worked as part of a project team to coordinate database development and determine project scope and limitations.
4. Reviewed project requests describing database user needs to estimate the time and cost required to accomplish the project.
5. Provided exceptional customer service and technical support for on-site and remote users.
6. Used trouble ticket system (ServiceNow) for tracking issues and problem resolution.
7. Resolved issues or ensured timely escalation to the appropriate support level.

Experience

2-5 Years

Level

Junior

Education

AAS in Net Admin

Description :

1. Responsible for troubleshooting and resolving complex virtualization issues across multiple platforms.
2. Guided best practices for virtualization deployment, optimization, and security.
3. Assisted with ongoing maintenance, monitoring, and troubleshooting of virtualized environments.
4. Led and assisted in deploying, installing, and configuring virtualization solutions for customers.
5. Worked with customers to make sure their virtualization environment is properly configured for high availability, performance, and scalability.
6. Customized virtualization solutions to meet specific customer requirements.
7. Assisted in the installation and configuration of Windows Server operating systems. 

Experience

5-7 Years

Level

Senior

Education

Cert in Win Server

Description :

1. Documented all changes to the environment as per company policies.
2. Monitored server performance and availability using basic monitoring tools. 
3. Reported anomalies and escalated complex issues to the appropriate team for resolution.
4. Provided support for end-users facing server-related issues, including login failures and shared drive access. 
5. Assisted in configuring user permissions and access controls on Windows Server. 
6. Maintained compliance with organizational security policies.
7. Supported backup and recovery operations by validating scheduled backups and performing test restores. 

Experience

0-2 Years

Level

Entry Level

Education

BTech in CE

Description :

1. Ensured correct application of policies to designated organizational units.
2. Participated in server inventory and asset management tasks. 
3. Updated documentation to reflect the current state of hardware and software.
4. Supported the deployment of virtual machines using Hyper-V or similar tools. 
5. Managed Windows Server patching and updates to ensure systems are secure and compliant. 
6. Monitored the patching process for errors and remediated failures.
7. Updated antivirus and security tools on Windows Servers to prevent malware threats. 

Experience

0-2 Years

Level

Fresher

Education

MBA in IT

Description :

1. Configured and managed DNS and DHCP services on Windows Server platforms. 
2. Ensured that network configurations met organizational requirements.
3. Deployed and managed file servers, ensuring proper permissions and storage quotas. 
4. Implemented security best practices for Windows Servers, including endpoint protection and intrusion prevention measures.
5. Regularly reviewed server logs for unauthorized access attempts.
6. Assisted in setting up and managing disaster recovery solutions, including failover clustering. 
7. Tested failover processes to ensure minimal disruption during real outages.

Experience

5-7 Years

Level

Senior

Education

Dip in Cybersec

Description :

1. Monitored system performance and resource utilization using Windows Performance Monitor, and supported migrations of servers and applications to newer versions of Windows Server.
2. Planned and executed seamless upgrades with minimal impact on users.
3. Collaborated with network and security teams to resolve connectivity or compliance issues affecting servers.
4. Ensured alignment of server configurations with broader IT policies, designed and implemented Windows Server infrastructure to meet organizational requirements. 
5. Evaluated and selected appropriate hardware and software for scalability.
6. Managed Windows Server environments, ensuring 99.9% uptime through proactive monitoring and maintenance.
7. Implemented Active Directory solutions, improving user authentication speed by 30% across the organization.

Experience

5-7 Years

Level

Senior

Education

BSc in Net Sec

Description :

1. Oversaw Active Directory architecture, including trust relationships and domain configurations. 
2. Planned and executed domain consolidations or expansions as needed.
3. Implemented and managed high-availability solutions such as failover clustering and load balancing. 
4. Ensured critical systems maintained uptime during unexpected failures.
5. Developed and enforced security policies, including server hardening and role-based access controls. 
6. Performed regular audits to identify and resolve vulnerabilities.
7. Evaluated and deployed new server technologies, including containerization and hybrid cloud solutions. 

Experience

5-7 Years

Level

Senior

Education

Cert in Cloud

Description :

1. Led server migration projects, including moving on-premises servers to cloud environments like Azure or AWS, planned for minimal downtime and data integrity during migrations.
2. Trained and mentored junior engineers, providing technical guidance and leadership. 
3. Fostered a culture of continuous learning within the team.
4. Collaborated with other IT teams to align server infrastructure with organizational goals. 
5. Defined the strategic vision for the organization's Windows Server infrastructure, aligned server operations with long-term business objectives and IT strategies.
6. Configured and maintained Group Policy Objects, streamlining user and computer management across 500+ devices.
7. Automated server deployment processes, reducing setup time by 50% and enhancing operational efficiency.

Experience

5-7 Years

Level

Senior

Education

AS in Netwrk