A Wireless Manager works for the telecommunication enterprise and assumes responsibility for managing wireless salespeople. Essential roles and responsibilities are listed on the Wireless Manager Resume as – recruiting and training staff members, preventing losses and thefts, ordering merchandise and supplies, solving escalated customer issues, reporting to senior management, leading and assisting employees to achieve business and personal sales goals; providing excellent customer services, managing multiple employees and managing the challenges, and training new members in achieving their full potential.
Those seeking this job role must mention on the resume the following skills – product knowledge, strong communication skills, leadership skills, computer competencies, customer focus, problem-solving attitude, and strong WAN/LAN expertise. Suitable applicants normally come from varying backgrounds and are well-trained in business, telecommunications, and human resources.
Headline : Wireless Manager Possess experience in budget management, forecasting, project planning execution, marketing. Utilize customer service and public relations skills to develop successful business and community relations. Monitor and mentor sales associates and team leader. Providing all employees with necessary training and development to achieve personal and organizational skills.
Skills : Microsoft Office, Customer Service, Sales, Management, Problem Solving, Communication, Organization, Detail Oriented.
Description :
Managed the daily sales and operation of the base store, and also assisted various others throughout the district.
Promoted the sales of cellular equipment and services by utilizing a consultative sales approach.
Implemented and executed company policies, procedures, and product training.
Drove productivity, coached, and trained team to make sure everyone met or exceeded all sales objectives.
Provided advice & recommendations to best meet customer needs.
Took initiative to develop skills and recognized for providing excellent customer service.
Provided hands-on leadership and support required to attain optimum levels of profitability and customer service throughout the organization.
Experience
5-7 Years
Level
Executive
Education
GED
Wireless Manager Resume
Objective : To establish a long-term career in a company where I may utilize my Wireless Manager's professional skills and knowledge to be an effective Wireless Manager and inspiration to those around me.
Skills : Management, Sales, Basic Understanding Of Electrical, Basic Understanding Of Engines, Basic Understanding Of Carpentry, Microsoft Office.
Description :
Responsible for Interviewing/Hiring and training new employees.
Maintained a working knowledge of all Products offered by the company so as to be able to competently explain them in a way that the consumer will understand.
Interacted with customers and meeting a monthly sales goal for both myself and the kiosk as a whole.
Created detailed reports regarding the performance of the kiosk and its employees individually.
Performed scheduled monthly performance reviews with all employees and coaching where necessary.
Ordered new supplies as necessary to meet the needs of the business.
Brought the kiosk up in the company rankings across the nation from number 35 to be consistently in the top ten, if not the top 5.
Experience
2-5 Years
Level
Executive
Education
High School Or Equivalent
Wireless Manager Resume
Headline : Highly qualified Wireless Manager with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and would excel in the collaborative environment on which your company prides itself.
Supervised five employees including Human Resources: recruiting, hiring, training, and development, performance management, scheduling.
Developed innovative and effective marketing programs; exceeded store sales quotas each month in three metrics (cell phone, extended services, Dish Network).
Successfully managed one of the highest-producing Wireless Advocates locations in the North West Region.
Received several Sales Manager of the Month Awards.
Created a team spirit within the stores that resulted in increased sales, long-term employees, and customer satisfaction.
Conducted ongoing staff development and personal growth planning for employees.
Assisted customers with billing and expense management, post-sale customer education on wireless service and equipment, issue resolution, and technical troubleshooting.
Experience
5-7 Years
Level
Executive
Education
Diploma
Wireless Manager Resume
Objective : As a Wireless Manager, responsible for Responding timely to customers, company employees, and host store personnel, and ensures team members do the same; swiftly addresses member escalations.
Skills : Excel, Communication, Management.
Description :
Managed month-end close of invoices / Handled discrepancies and disputes.
Procured all equipment/Analyze prices for best rates/ Managed Bidder's list Programmed PTT base stations, truck mounts, and handheld devices for Southern Linc system Developed and implemented training initiatives in conjunction with wireless products and services.
Contributed to capital expense budgeting and forecasting for three utility firms.
Supported customers with customized service plans and pricing initiatives.
Negotiated and managed all wireless contracts.
Ensured accurate coding and billing of corporate wireless programs and production of trend analysis reports.
Applied technical skills to program, configure, and implement wireless systems.
Experience
2-5 Years
Level
Executive
Education
GED
Wireless Manager Resume
Headline : Experienced Wireless Manager with innovative problem-solving skills who can generate workable solutions and resolve customer complaints. Through my 6 years of retail experience, I am an enthusiastic learner eager to meet challenges while also being a proven relationship builder with great interpersonal skills.
Skills : Microsoft Office, Supervisory, Inventory Management, Operations Management, Sales, Training & Development, Marketing, Cashier, Cash Handling, Inventory.
Description :
Supervised a team of 4 sales reps in servicing and supporting military personnel and their families with their wireless service.
Coordinated customer complaints/ issues with vendors and internal departments and tracked from reporting to resolution.
Prepared schedules to stay within budget to achieve profitability and exceeded sales targets in the second quarter by 120%.
Trained sales reps to exceed customer service expectations and POS Systems.
Performed human resource duties including Interviewing and final selection of employees, wrote annual performance reviews and performed development coaching on an ongoing basis.
Coordinated with vendors to execute marketing events including analyzing sales data to develop promotions that drive sales.
Received, stored, and reconciled incoming shipments and performed daily, weekly and monthly Inventory Cycle Counts reducing shrink by 50%.
Experience
5-7 Years
Level
Executive
Education
Diploma
Wireless Manager Resume
Objective : Wireless Manager with over 1 year of experience in management and over 6 years in product sales. Areas of expertise include sales operations, customer service, and team development.
Skills : Communication, Development, Management.
Description :
Shared carrier plan information and special promotions to help customers make informed decisions.
Delegated tasks to employees to help build a strong work environment as well as a strong foundation for success.
Assisted and encouraged employees to meet daily and month to date sales goals.
Responsible for scheduling and interview new hires.
Shipped and received new devices, trades, and returns.
Top performed with device insurance conversion.
Promoted from Wireless Team Lead to Wireless Manager within the first 8 months at MarketSource.
Experience
0-2 Years
Level
Entry Level
Education
G.E.D
Wireless Manager Resume
Objective : Exceptional Wireless Manager and problem-solving skills. Expert communicator and business liaison, fluent in speaking and translating technical and business requirements.
Skills : Microsoft Office, Management, Marketing, Sales, Customer Relationship Management, Data Entry, Training, And Development.
Description :
Supervised, trained, and motivated departmental employees to perform at an optimum level.
Maintained knowledge of current sales and promotions.
Consulted with representatives of wireless carriers to resolve problems and to provide ongoing support.
Minimized losses with daily analysis and operational execution to ensure effective inventory management, merchandising, scheduling, sales processing, training, and company compliance with both franchise and carrier company expectations.
Maintained a clean and organized store environment throughout company locations, and performed loss prevention measures to minimize risk and protect assets.
Managed Network Design/Implementation team and provide consistent leadership through the hiring, planning, communicating, and managing of the team
Created and maintained network architecture.
Experience
2-5 Years
Level
Executive
Education
MS
Wireless Manager Resume
Objective : Seeking a Wireless Manager position, responsible for Maintaining an engaging work environment for our employees and the members we serve through effective coaching and critical conversations.
Recognized for training fellow associates, managers of other stores, and completed training on time.
Frequently earned recognitions as top-selling managers and top-selling stores.
Prepared budgets and approve budget expenditures.
Resolved customer complaints regarding sales and service.
Designed and developed/implemented network node configurations
Supported validation, deployment, optimization, and operations of network nodes
Managed capital budget, commercial contracts, hardware/software purchase orders.
Experience
2-5 Years
Level
Executive
Education
High School Diploma
Wireless Manager Resume
Objective : Wireless Manager with 4+ years of experience in Modeling appropriate, professional behavior consistent with the company's guiding principles and key tenets and holds team members accountable for the same, Communicating all relevant information in a timely manner (i.e. promotions, inventory, etc.).
Worked requires sales and customer service skills.
Responsible for developing and maintain a culture of winning.
Monitored and accountability each team member's development.
Ensured that team member performance standards are met.
Responsible for hiring, firing, and scheduling team members in their store.
Planned and directed staffing, training, and performance evaluations to develop and control sales and service programs.
Determined price schedules and discount rates.
Experience
2-5 Years
Level
Executive
Education
GED
Wireless Manager Resume
Objective : To obtain a position as a Wireless Manager requiring considerable experience of handling and motivating a team of retail professionals in achieving sales targets, a proven track record of meeting and surpassing goals, and expertise in handling all operations dealing with retail.
Skills : Leadership, Management, Recruiting.
Description :
Delivered excellent customer service, addressed customer inquiries, and resolved complaints.
Set up and opened a photo lab at a new location.
Trained staff in customer service and technical aspects.
Completed weekly schedules balancing company policies, customer needs, and staff availability.
Worked closely with the district manager to assist other store locations in inventory control and training.
Built sales through knowledge of the market and creative merchandising.
Promoted to the manager after 30 days of employment.
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