A Wireless Sales Associate works for the telecommunications companies and executes various tasks like – greeting customers, handling customer service and answering to customer’s inquiries. A well-written Wireless Sales Associate Resume lists the following duties – providing high-level of customer satisfaction through excellent service, assessing customers needs, maintaining stocks in a presentable condition, remaining knowledgeable about the company’s product and services, cross-selling products; handling merchandise returns, teaming up with co-workers to render proper service to customers and suggesting ways to improve sales.
Employers pick resumes that denote the following abilities – selling skills, persuasion skills, a thorough knowledge of the company’s product and services, working knowledge of the customer and market dynamics, hands-on experience with POS transactions, familiarity with inventory procedures, and an energetic personality with a customer service focus. A high school diploma and sales training is the required qualification.
Summary : Dedicated customer service representative with motivation to maintain customer satisfaction and contribute to company success. Personable and responsible Cashier with nine years of experience working in fast-paced environments. Solid team player with great positive attitude. Reliable customer service representative with a proven track record in demanding sales and management skills. Willing to take on any challenge.
Skills : Excellent customer service, patience, commercial awareness, ability to pay attention to detail, persuasive, great listener and quick learner.
Description :
Promoted sales by assisting customers and offering suggestions.
Ability to communicate professionally in person and by phone.
Stocked shelves, counters, and tables with merchandise.
Provided prompt and courteous service to all customers.
Utilized product knowledge to promote sales.
Responsible for ensuring store appearance is clean and presentable at all times.
Stayed informed of store policies, procedures, and promotions.
Experience
7-10 Years
Level
Senior
Education
Diploma
Wireless Sales Associate Resume
Objective : Motivated Wireless Sales Associates professional with over 10 years of customer service and health care experience. Enthusiastic individual with a strong work ethic. Excellent in problem assessment and ability to excel in a fast-paced working environment.
Skills : Inbound Call Center Experience, Familiar With Accuterm / Comtec System, Appeals Database, And Workflow Database.
Description :
Provided in-person cellular phone sales and customer service.
Responsible for all aspects of retail transactions, account and phone set-ups.
Answered questions regarding technology, calling plans and handset usage questions.
Assisted Electronics Associates with sales, stock, and customer service.
Functioned as back up associate in nearby departments.
Maintained the visual appeal of the sales floor.
Developed and maintained relationships with prospective and existing clients.
Experience
2-5 Years
Level
Executive
Education
General Studies
Wireless Sales Associate Resume
Summary : An experienced personal care aide. I know how to do vitals, do iv push drugs, give oral meds and insulin, change wound dressings, help with meal preparation, run errands, help with personal hygiene.
Skills : Customer Service, Retail Sales.
Description :
Provided customer service, answering customer inquiries, solving problems, and providing new product information.
Greeted customers entering the store to ascertain what each customer wanted or needed.
Earned management trust by serving as key holder, responsibly opening and closing the department.
Described product to customers and accurately explained details and care of merchandise.
Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions.
Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service.
Experience
10+ Years
Level
Senior
Education
Criminal Justice
Wireless Sales Associate Resume
Objective : Responsible and mature Sales lead who thrives in fast-paced environments. Enjoys working as part of a team to achieve sales goals. Friendly and reliable customer service professional skilled in achieving sales targets in high-end merchandise environments. Energetic with a solid understanding of the communications industry. Excellent communication and listening skills with cash management and POS systems experience.
Skills : Genuine Enthusiasm for the Company and Products.
Description :
Assigned tasks to associates, staffed projects, tracked progress and updated managers, partners and clients as necessary.
Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic, and sales.
Provided operational support for high-volume financial institution.
Responded to telephone and in-person requests for information.
Presented latest merchandise to prospective buyers.
Resolved customer concerns promptly to maintain satisfaction.
Earned numerous recognitions for exceptional customer service.
Experience
2-5 Years
Level
Junior
Education
General Studies
Wireless Sales Associate Resume
Summary : A multi-talented, professional, hard-working individual with a passion for technology, human rights, customer service, and the arts. Objective is to get into a field I'm both happy and stable in, preferably in an area that helps others achieve goals and/or connects them with a product that they're happy with and will enjoy.
Skills : Microsoft office, Microsoft word, Powerpoint.
Description :
Facilitated retail sales of cellular phones and wireless services to the general public.
Delivered excellent customer service and support that inspires repeat visits and expands our customer base.
Proactively greeted and prospected customers as they enter the store.
Determined and demonstrated understanding of all customer's needs.
Sought additional sales through creative marketing and community involvement.
Effectively handled customer service and technical support for all customers.
Handled daily store operations such as opening/closing, inventory control, cash management, and various office/administrative duties.
Experience
7-10 Years
Level
Senior
Education
GED
Wireless Sales Associate Resume
Summary : As a Wireless Sales Associate, I am able to advise and demonstrate leadership. Workers at the plant site are encouraged to include safe work practices in job practices. As a Safety Specialist, I have the ability to operate independently, supervise other safety personnel, lead a project, implement client-specific safety plans, and advised on local, state, and federal compliance.
Assisted customers calling in to order cellular service.
Operated technician Billing/collections.
Conducted on-the-job training of personnel in administration and supply.
Prepared for official inspections, annual training, sales qualifications, and training at long distances from Headquarters.
Resolved scheduling, transportation, feeding, and billeting considerations.
Trained arrangements required personal contacts with representatives of various organizations.
Served as the key point of contact regarding recruiting and retention for the personnel department.
Experience
7-10 Years
Level
Management
Education
Health And Safety
Wireless Sales Associate Resume
Summary : Experience with multiple environments to include customer service, hotel experience, and for the past nine months, I've been an associate in the wireless department at Sam's Club. Because of all this background work I have with the public, I have been able to obtain a plethora of skills that are listed in the qualification section of my resume.
Skills : Problem Solving Adaptability Collaboration Strong Work Ethic Critical Thinking Self-Confidence Handling Pressure Creativity Flexibility.
Description :
Assisted customers and answered all their questions about our products.
Assisted clients to find items, informed about products' characteristics, compared different models, described purchase terms and conditions, provided information about warranties and recommended one product or another according to customers' needs.
Informed clients about existing financing options and prepared documents required for each sale.
Organized items, controlled inventory and cleaned the store.
Dealt with payments using credit card machines and sales on daily basis.
Answered client questions and was in charge of customer complaints.
Reported to the business owner once a week about sales, stock, employees performance and proposed new strategies to improve results.
Experience
7-10 Years
Level
Management
Education
Diploma
Wireless Sales Associate Resume
Summary : Responsible for Creating additional sales opportunities through creative marketing campaigns and community involvement, Developing continuous and up-to-date knowledge of Russell Cellular and wireless products and services; demonstrating equipment capabilities.
Skills : Word, Excel, Photography, Photoshop.
Description :
Greeted customers and ascertain what each customer wants or needs.
Described merchandise and explain use, operation, and care of merchandise to customers.
Recommended, selected, and helped locate or obtain merchandise based on customer needs and desires.
Computed sales prices, total purchases and receive and process cash or credit payment.
Answered questions regarding the store and its merchandise.
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Placed special orders or call other stores to find desired items.
Experience
7-10 Years
Level
Management
Education
Information Technology
Wireless Sales Associate Resume
Objective : To be associated with an organization as a wireless sales associate where I could showcase my sales and customer service skills and contribute to the achievement of the organizational goals, thereby becoming a trusted and valuable employee in the long run.
Skills : Direct Supervision of Personnel, GCC System, Lean Manufacturing, Linkedin, Lean Six Sigma, ISO, Microsoft Office, Hazmat, First Aid, CGMP, Computer Skills.
Description :
Identified opportunities to produce addon sales at the front line through suggestive and consultative selling.
Ability to learn and adapt new skills and impart knowledge to the fellow workers for enhanced productivity.
Maintained friendly and professional customer interactions while creating repeat customers.
Achieved sales goals dependably, according to company business plan.
Trained new employees by providing knowledge of specific store tasks and policies.
Stayed up to date with product knowledge, accessories, pricing plans, promotions, and service features to guarantee the best suited product for the customer's needs through continuous learning and self-development.
Facilitated retail sales of cellular phones and wireless services to the general public while demonstrating outstanding customer service.
Experience
2-5 Years
Level
Junior
Education
Diploma
Wireless Sales Associate Resume
Headline : Worked many other temporary jobs such as stocking, security, and housekeeping. In addition, I'm a fast learner, prompt, and very passionate about my work. Thanks for considering me, a hard worker that will always go the extra mile for our customers.
Managed all of the activities and functions of the store to include a full range of responsibilities.
Executed agency policy, sales and promotional programs.
Coordinated with the manager in developing and implementing local sale management policies and procedures.
Analyzed a variety of reports to determine efficiency of operations and initiates action to correct deficiencies.
Established, monitored, and adjusted a variety of programs to include but not limited to inventory Control, store security, safety, customer relations, and patron identification.
Initiated, approved, and obtained all required concurrences for personnel actions within the store.
Relayed customer comments and concerns to Sales or Experience Manager.
Experience
5-7 Years
Level
Executive
Education
Chemical Dependency
Wireless Sales Associate Resume
Objective : Focused customer service agent looking for a new challenge in a results-driven environment. Experienced in defining and analyzing customer requests to resolve issues accurately and quickly with high first contact resolution rates. Strong computer skills in a Windows-based environment and proven ability to learn unique software. A confident and effective communicator who receives excellent customer feedback.
Provided assistance to customers in the selection and purchase of wireless telecommunications products and services.
Obtained or received merchandise, totaled bill, accepts payment, and makes change for customers.
Answered customer questions and resolves customer service issues relating to phone bills, equipment, products and services.
Maintained store and merchandise in proper condition Accomplishments Ability to work in a constantly challenging environment, where delivery of quality and quantity is the key to success.
Used Excellent knowledge of consumer behavior helps me to acknowledge their preferences and deal tactfully.
Ability to develop, maintain, and preserve excellent relationships with colleagues and clients.
Skilled in using the most advanced computer applications used for business operations.
Experience
2-5 Years
Level
Junior
Education
Diploma
Wireless Sales Associate Resume
Objective : Professional and reliable worker as proven by increasing responsibility in the workplace. Energetic person with a passion for learning new skills and developing current skills. Strives for excellence on and off the clock, at work and at home.
Skills : Fluent with computers as far as Microsoft Office, Excel, etc, Fluent with cash registers and phones, Fax Machines, Scanners.
Description :
Described use and operation of merchandise to customers.
Received and processed cash and credit payments for in-store purchases.
Placed special merchandise orders for customers.
Shared product knowledge with customers while making personal recommendation.
Demonstrated that customers come first by serving them with a sense of urgency.
Worked as a team member to provide the highest level of service to customers.
Verified that all merchandising standards were maintained on a daily basis.
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