Last Updated: December 10, 2022
Thank you for choosing QwikResume to create your resume and cover letter. These Terms and Conditions are an agreement between you (“you”), Qwikresume (“Company”, “Service Provider”, “we” “us” or “our”). We are committed to protecting and maintaining your rights, as well as those of the Company, and providing the best possible experience for all parties. If you have any questions or concerns about our policy or our practices please contact us at support@qwikresume.com.
We provide resume building services and other career-related tools and advice. To have full access to the services you may be required to register an account or sign up for any of our offers. Each time you visit our website https://qwikresume.com (“Site”) and use any of our services, you expect us to provide a safe, well-managed experience.
These Terms and Conditions are meant to help you understand our own guidelines with regards to Site management and how we deal with various situations. We hope you take some time to read through them carefully, as they are important. If there are any terms of these Terms and Conditions that you do not agree with, please discontinue use of our site and our services.
From time to time, we may make changes to these Terms and Conditions. When any changes are made, we will update the “Last Updated” date at the top of this document, so please check back in every now and then to ensure that you are still in agreement with our guidelines and practices.
These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and us, concerning your access to and use of the Site.
In order to help make the Site a secure environment, all users are required to accept and comply with these Terms and Conditions and our Privacy Policy. You agree that by accessing the Site and/or using its services, you have read, understood, and agree to be bound by all of these Terms and Conditions. If you do not agree with all of these terms and conditions, then you are expressly prohibited from using our Site and services, thus, you must discontinue use immediately.
We reserve the right, in our sole discretion, to make changes or modifications to these Terms of service at any time and for any reason. When any changes are made, we will update the “Last Updated” date at the top of this document, so please check back in every now and then to ensure that you are still in agreement with our terms and conditions. The new date posted on this Terms of Service will serve as your notification when you access your account. Your continued use of the Site after the revised policy is posted will be interpreted as your awareness and acceptance of the new terms.
The Site’s content may not be available or appropriate outside of the United States or the United Kingdom. Accordingly, those persons who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws to the extent local laws are applicable.
The Platform is intended for users who are at least 13 years of age.
By registering for an account or by accessing the Site, you demonstrate your acceptance of these Terms and Conditions, the Privacy Policy and all other related policies herein referenced.
Visiting the Platform, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Platform, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE PLATFORM. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.
Unless otherwise indicated, the Platform is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Platform (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, the European Union, other foreign jurisdictions, and international conventions. The Content and the Marks are provided on the Platform “AS IS” for your information and personal use only. Except as expressly provided in these Terms, no part of the Platform and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.
Provided that you are eligible to use the Platform, you are granted a limited license to access and use the Platform and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Platform, the Content and the Marks.
By using the Platform, you represent and warrant that: (1) all registration information and other information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary; (3) you have the legal capacity and you agree to comply with these Terms; (4) you are not under the age of 13; (5) you will not access the Platform through automated or non-human means, whether through a bot, script or otherwise; (6) you will not use the Platform for any illegal or unauthorized purpose; and (7) your use of the Platform will not violate any applicable law or regulation.
If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Platform (or any portion thereof).
The information provided on the Platform is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Platform from other locations do so on their own initiative and are solely responsible for compliance with local laws to the extent local laws are applicable.
You may be required to register with the Site in order to access our services. You agree to keep your password confidential and will be responsible for all use of your account and password.
To register for our Site, you will need a valid email address. We recommend you print out and retain records and notices in paper form or some form of electronic storage, since these are important documents. To ensure that we can provide you with a smooth and efficient service, we ask that you keep your personal information up to date. Once you register you will be able to upload documents as part of creating your resume or cover letter. These documents will stay saved in your account as long as it is open.
We are a service provider and make no representations as to the safety, effectiveness, adequacy, accuracy, availability, or legality of any of the information contained in your resume. You understand and agree that the Content of the Site does not contain or constitute representations to be reasonably relied upon, and you agree to hold us harmless from any errors, omissions, or misrepresentations contained within the Site’s Content.
If you wish to delete your account you can make a data deletion request by clicking on the Delete Account Link at the bottom of the Account Settings page. Once your account is deleted or you delete some of its content, it will no longer be visible to other users. Nonetheless, if other users previously made a digital copy or saved it on their computer, we will not be able to access and delete that information. To the extent permitted by law, there may be content that we create for you and may not be deleted once uploaded. Even when you delete your account or your personal information is deleted from our systems we may retain some information for legitimate internal business purposes. This information may not be accessed again by you or third parties within the Service.
If you are an EU resident, by accepting this Terms & Conditions you understand and accept to start using our services immediately. You also understand that you are hereby waiving your right to withdraw from this Terms of Service.
You may not access or use the Platform for any purpose other than that for which we make the Platform available. The Platform may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.
As a user of the Platform, you agree not to:
You acknowledge and agree that any resumes produced by our Site or provided by you to us, as well as any questions, comments, suggestions, ideas, feedback, or other information regarding the Site or resumes produced by our Site or provided by you to us (collectively “Submissions”) are non-confidential and shall become our sole property.
As part of the offerings the Site may make available forums that will allow you to exchange information and ideas with other users or third parties. You may make use of the forums available on the Site at your own risk. When you disclose information or rely on any information in the Forums, you do so at your own risk. The Site will not be liable for any loss or damage for your use or reliance on information that was available on the forums. By using and commenting on these forums you agree and understand that the opinions there stated only reflect your opinion or that of another user and does not represent the opinion of the Site. We do not sponsor and are not affiliated to any of the comments made on the forums, are not responsible for the content posted or its truthfulness, embedded messages or inconsistent results.
We shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you. You hereby waive all moral rights to any such Submissions, and you hereby warrant that any such Submissions are original with you or that you have the right to submit such Submissions. You agree there shall be no recourse against us for any alleged or actual infringement or misappropriation of any proprietary right in your Submissions.
The Site may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other mediums. We may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Site, including but not limited to text, articles, video, audio, photographs, graphics, comments, suggestions, or personal information or other material. All user generated content described in this paragraph will collectively be described as “User Content” throughout this agreement.
All Content may be viewable by other users of the Site and through third-party websites. As such, any Content that you submit may be treated as non-confidential and nonproprietary. Content may be shared with third parties such as our business partners or affiliates to facilitate our legitimate business interests or to offer you third party products. When you create or make available any Content you thereby represent and warrant that:
By submitting or posting your Contributions to any part of the Platform or making Contributions accessible to the Platform, you automatically grant, and you represent and warrant that you have the right to grant, to us an unrestricted, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right, and license to host, to use, to display, and to prepare derivative works of such Contributions for the purposes of delivering our services to you, refining our services and the Platform, and developing new services, and you grant and authorize sublicenses of the foregoing. You waive all moral rights in your Contributions, and you warrant that moral rights have not otherwise been asserted in your Contributions.
We do not assert any ownership right over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions provided by you in any area on the Platform. You are solely responsible for your Contributions to the Platform and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Contributions.
We have the right, in our sole and absolute discretion, (1) to edit, redact, or otherwise change any Contributions; (2) to re-categorize any Contributions to place them in more appropriate locations on the Platform; and (3) to pre-screen or delete any Contributions at any time and for any reason, without notice. We have no obligation to monitor your Contributions.
You acknowledge and agree that any questions, comments, suggestions, ideas, or feedback regarding the Platform (“Submissions”) provided by you to us are non-confidential and shall become our sole property. We shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you. You hereby waive all moral rights to any such Submissions, and you hereby warrant that any such Submissions are original with you or that you have the right to submit such Submissions. You agree there shall be no recourse against us for any alleged or actual infringement or misappropriation of any proprietary right in your Submissions.
As part of the functionality of the Site, you may link your account with online accounts you have with social media providers (each such account, a “social media account”) by either:
You declare that you are entitled to disclose your social media account login information to us and/or grant us access to your social media accounts, without breach by you of any of the terms and conditions that govern your use of the applicable social media Account, and without obligating us to pay any fees or making us subject to any usage limitations imposed by the third-party service provider of the social media account.
By granting us access to any social media accounts, you understand that:
Depending on the social media accounts you choose and subject to the privacy settings that you have set in such social media accounts, personally identifiable information that you post to your social media accounts may be available on and through your account on the Site. Please note that if a social media account or associated service becomes unavailable or our access to this social media account is terminated by the third-party service provider, then the content previously transmitted to the Site may no longer be available on and through the Site.
Please note that your relationship with the third-party service providers associated with your third-party accounts is governed solely by your agreement(s) with such third-party service providers. We make no effort to review any social network content for any purpose, including but not limited to, for accuracy, legality, or non-infringement, and we are not responsible for any social network content.
We make no effort to review any Social Network Content for any purpose, including but not limited to, for accuracy, legality, or non-infringement, and we are not responsible for any Social Network Content. You acknowledge and agree that we may access your email address book associated with a Third-Party Account and your contacts list stored on your mobile device or tablet computer solely for purpose of identifying and informing you of those contacts who have also registered to use the Platform. You can deactivate the connection between the Platform and your Third-Party Account by contacting us using the contact information below or through your account settings (if applicable). We will attempt to delete any information stored on our servers that was obtained through such Third-Party Account, except the username and profile picture that become associated with your Platform account(s).
You can deactivate the connection between the Site and your social media account by contacting us on support@qwikresume.com or through your account settings (if applicable).
The Site may contain (or you may be sent via the Site or their services) links to other websites (“Third-Party Websites”) as well as:
Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Site or any Third-Party Content available through the Site. Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement thereof by us. If you decide to leave the Site and access the Third-Party Websites or to use or install any Third-Party Content, you do so at your own risk, and you should be aware these Terms and Conditions no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate from the Site or relating to any applications you use or install from the Site.
Any purchases you make through Third-Party Websites will be through other websites and from other companies, and we take no responsibility whatsoever in relation to such purchases which are exclusively between you and the applicable third party. You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites and you shall hold us harmless from any harm caused by your purchase of such products or services. Additionally, you shall hold us harmless from any losses sustained by you or harm caused to you relating to or resulting in any way from any Third-Party Content or any contact with Third-Party Websites.
Any reference to third party trademarks or trade names is made for identification purposes only and does not represent an affiliation with the Site.
We reserve the right, but not the obligation, to: (1) monitor the Platform for violations of these Terms; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Platform or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Platform in a manner designed to protect our rights and property and to facilitate the proper functioning of the Platform.
We care about data privacy and security. Please review our Privacy Policy for details about what information we collect, how we use and share it, and how it is protected. In addition, we will maintain certain data that you transmit to the Platform for the purpose of managing the performance of the Platform, as well as data relating to your use of the Platform. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Platform. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data. Copyright Infringement
We respect the intellectual property rights of others. If you believe that any material available on or through the Platform infringes upon any copyright you own or control, please immediately notify us using the contact information provided below (a “Notification”).
We reserve the right to change, modify, or remove the contents of the Platform at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Platform. We also reserve the right to modify or discontinue all or part of the Platform without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Platform.
We cannot guarantee the Platform will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Platform, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Platform at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Platform during any downtime or discontinuance of the Platform. Nothing in these Terms will be construed to obligate us to maintain and support the Platform or to supply any corrections, updates, or releases in connection therewith.
These Terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
Qwikresume does not make any warranty about the reliability of the Services and does not guarantee the security of user data despite best efforts. The Service is provided “AS IS” and you agree to not hold us responsible nor to seek indemnification for any damages that may arise as a result of the loss of use, data, or profits connected to the performance of the Services or failure in such performance.
This policy states that as a user, you may submit a refund request. Refund requests on all our products are handled on a case by case basis and issued at our discretion. All refund requests must be reported not later than seven (7) days from the time you purchased our product to our support email support@qwikresume.com. After this time frame, any requests will not be honored, except under certain circumstances beyond your control, such as accidents, calamities, disasters, and other fortuitous events.
You can only request a refund for the current billing period. Previous payments cannot be refunded.
Also, it is important to understand that we will not grant refunds if the complaint or issue falls on any of these categories:
Depending on the type of plan you are subscribed to, you will have access to the products anytime for as long as you have an internet connection. However, you are not eligible for a refund if our system shows that you have accessed, edited, used, and or downloaded one (1) or more PRO products, whether or not they are used by you or by anyone you have given access to your account. Likewise, no refunds for alleged unauthorized charges if our system shows multiple product downloads.
Our products are downloadable in PDF file format. You also can use the Editor Tool to edit or customize some of the products according to your preference. Ensure that you have the expertise, knowledge, and the appropriate software to open and use the product. Still, you must contact us immediately should you encounter software compatibility issues. We will not assume responsibility and not be held responsible for any conflicts or compatibility issues that may occur due to third-party software.
This happens due to network, firewall, browser, or internet connectivity issues. In such cases, make sure to report this issue to us within twenty-four (24) to forty-eight (48) hours. Failure to do so will mean you have successfully downloaded the product and or used it.
Our resume templates are subjected to stringent quality control evaluation and checking. If you detect any quality issues, we will resolve the issue within twenty-four (24) to seventy-two (72) business hours from the time we receive your report. Contact us immediately if there are quality issues detected.
If the purchase was made unintentionally by you or another person using your account, credit card, or other payment methods, you must contact us immediately and we will give you an opportunity to elaborate on your claim. We will investigate further.
It is important to always check the product before and after downloading it. The product page contains necessary information such as mock-up designs, product details, and product descriptions relevant to the products’ attributes to help you make buying decisions. We may offer you a product replacement proportionate to the original value of the product you purchased or create one for you, but we will not issue a refund for the mere reason that you changed your mind about the product.
If you are not satisfied with our product, please reach out to us within seventy-two (72) hours so we can rectify the issue. Clearly state the reason why you are not satisfied with the product. We will assess your concern and will come up with a solution. A mere dissatisfaction claim does not qualify for a refund.
We will process the request within seventy-two (72) business hours from the time we received your email request. If we decide to issue a refund, this will generally be done using the same manner used to make the purchase. Any refund made to you will be made in the currency Template.net offered to you when you purchased it. We are not liable to cover any differences in exchange rates between the time you purchased and the time you are refunded. Please note that we do not grant or issue partial or prorated refunds.
Once the refund is issued, you will no longer have access to exclusive content and/or receive future updates regarding the product. And you can no longer use any downloaded products.
If you lodge a dispute with a payment agent or with credit card companies, this will result in the freezing of your Qwikresume account until the dispute raised with the payment agent or credit card company has been canceled. This makes it very complex to resolve any related issues and to process refunds. Hence, we encourage you to contact us directly first to see if we can help resolve any concerns.
We will not approve any request for refunds for downloaded products that have been already used in the course of your business. We also reserve the right to refuse any refund request with no reasonable grounds other than what is stated in this policy.
This Refund Policy is not applicable for any product purchased through fraudulent activity. If we discover that you are violating any applicable policies, rules, and regulations in purchasing our products, we will automatically cancel your purchase and block you from our website. We may also pursue legal action against you if necessary.
In order to resolve a complaint regarding the Platform or to receive further information regarding use of the Platform, please contact us at support@qwikresume.com.